6 Qualities to Look for in a Roofing Service

Are you searching for the best roofing service for your home?

Your roof is an important part of your life. It keeps you and your family safe and dry from the elements.

It also requires professional hands when it comes to servicing to ensure that your roof enjoys a long lifespan.

Whether you’re building a new home or upgrading your current abode, it’s essential to take the task of roofing seriously.

As you’re searching for the best roofing service near you, keep the following qualities in mind.

1. A Solid Reputation

It’s essential to make sure that any roofing service you hire holds a professional and well-established reputation.

You can easily check your roofer’s reputation by doing some sleuthing. Begin by asking around for local referrals.

Talk to family members and friends. Ask for recommendations through social media sites such as Facebook.

Pay attention to the names that surface most frequently in your conversations. Look these names up on Yelp, Google Reviews, and/or White Pages to see if they have any online reviews.

You can also inspect the roofer’s website for customer testimonials, or contact a customer representative to ask for these.

Prioritize companies that have extensive positive reviews. Also look for roofers who have a lot of recent reviews.

Recent reviews indicate that the business is consistent in its customer service, and hasn’t had any dry spells.

Build your list based off of roofing companies who have consistently high customer reviews and ratings. These indicate a solid reputation which, in turn, indicates a reliable roofing company.

2. The Right Credentials and Certifications

A powerful reputation isn’t the only quality to look for in a roofing service.

It’s also key to ensure that your roofer checks all of the right boxes when it comes to credentials and certifications.

Begin by checking your roofer’s rating on Better Business Bureau (BBB). Here, you’ll have access to a massive directory of all kinds of businesses with their respective ratings.

Make sure that your roofer is registered on BBB and holds a high rating.

Also, some contractors can achieve what’s called Master Elite Contractor status. This is a status reserved for select contractors who have manufacturer designations.

This is always a good sign of a professional, certified roofer.

Your roofer should also have appropriate licensing, depending on the state or district’s requirements. Make sure you ask about licensing when you talk to a customer representative.

In many cases, roofing services will specify their credentials on their websites.

3. A Service That Offers a Real Warranty

Your roof really should be designed to last, because it’s an essential part of your home.

At the very least, it should be protected by a serious warranty. Avoid any roofing companies that don’t offer warranties on any of their projects or services.

Make sure you choose a roofing service that gives you a warranty for more than just the materials themselves.

Get a warranty that covers that actual installation and craftsmanship of your roof. This can be difficult to find, but it’s worth it if you want to ensure a long lifespan of your roof.

Make sure you understand all of the warranty terms for insurance purposes. Ask a customer representative to explain these terms to you if need be.

4. Safety Methods You Can Trust

Roofing can be a dangerous task, especially if you have a larger home. It’s important to feel confident in your roofer’s ability to roof your home safely.

Begin by ensuring that your roofing service has insurance for all of its employees and/or contractors. You should definitely ask to see a copy of this insurance before signing off on a project.

A lot of roofers also require their employees or contractors to pass a safety training program. Ask your roofing company about any training that it may have offered its employees.

You’ll also want to ask about what safety precautions a roofing team will take to ensure that your project is completed safely.

5. Customer Service That Goes Above and Beyond

Installing a new roof or replacing an existing one can be a stressful process.

In many cases, such a project requires relocation or a lot of time taken out of your day to make sure things go smoothly.

To have the greatest peace of mind during your roofing project, choose a service that gives you the best customer service.

The best roofer in this respect will always be clear in all communications with you. You should always feel that you can have your questions answered.

Many roofing services will over an initial consultation before a project begins. Others will provide an on-site contact person who can be your source of information during the project itself.

Whatever the case, make sure that you choose a roofer who truly cares about your positive experience.

6. A Company That Relies Mostly on Employees

Some roofing companies will work with subcontractors alone to complete their projects. This can be helpful for the company, but it may not always be helpful for customers.

This is because subcontractors may not always be seriously trained or vetted before beginning work.

Employees, on the other hand, will have to undergo training and other certification to pass a high standard.

If you can, choose a roofing service that relies mostly on employees to complete projects. This will ensure the highest quality work.

If a roofing service works solely with subcontractors, check to see what the training process is like for these workers.

Qualities to Look For in a Roofing Service

Your roof is an integral part of your home, and it deserves professional attention. When seeking a roofing service for your roof, make sure you prioritize the right qualities.

Namely, make sure that the roofing company has a solid reputation and is well-established in your community. Check to make sure it has all proper licensing and credentials, including insurance.

The best service will have proven ways to complete your project safely. It will also prioritize your experience and use primarily employees.

At London Roofer, we check all of these boxes and more. When you choose London Roofer, you can be confident that you’re choosing a company that truly delivers!

Reach out today to start a conversation with us! We’d love to hear about your next roofing project.